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Fill out this form to request day or overnight boarding, or Doggie Daycare dates.

Are you an existing client with whom we have an established relationship?(Required)

Have any of your pets received services of any kind from us previously? This would include vet visits, boarding or daycare, grooming, etc.

Yes

Have we seen this particular pet for services before?(Required)

Yes – this pet has received services at the clinic before.

No – this would be this pet’s first visit.

At this time, in order to better serve our existing clients and pets, we have limited ability to accept new clients. Please fill out the questionnaire section below and we will assess if we are able to assist you at this time.

New Client Questionnaire

Roughly how much does your pet weigh?(Required)

Under 30 lbs.

Over 30 lbs.

Over 90 lbs.

Great! Their smaller size gives us more flexibility in what types of spaces they are able to stay in, so we are currently able to accommodate more animals under 30 lbs for boarding.

At this time, we are not accepting new pets over 30 lbs, in an effort to better serve our existing clients, as we are already regularly wait-listing larger dogs. Please feel free to check back in the future to see if this has changed, as it may in time.

Does your pet have any known ongoing or chronic health issues that require special management or treatments, or that might put them at particular risk in a boarding setting?(Required)

For example, this could include heart issues, diabetes, gastrointestinal disorders, epilepsy, etc.

Yes.

No.

Unfortunately at this time we are not able to accept new boarding clients for pets with these types of health issues.

Due to the added complexity in providing care for pets with such conditions and the additional risks that they may face in a boarding environment, such as flare-ups to their conditions due to stress, conditions that require special treatments and interventions are difficult to manage when we are not a pet’s primary care provider. For cases such as these, we recommend using a facility with overnight staffing, or a full-time sitter who can be better positioned to manage your pet’s particular health needs.

Great! While we are also a veterinary office, complex or chronic health issues that require special treatments and interventions are difficult to manage when we are not a pet’s primary care provider, so we are better able to board pets that either are already our medical clients, or do that not have these kinds of issues.

Is your pet comfortable being handled by new people?(Required)

For example, would your pet tolerate being approached by a person it does not know, being leashed or unleashed, and picked up and carried by a member of our staff?

Yes.

Sometimes.

No, not really.

Great! If your pet is happy with meeting new people and being handled, including being picked up if needed, then they are a good candidate for boarding at our facility. This makes it much easier to ensure we will be able to provide your pet the care that they need during their stay with us.

If we cannot safely handle your pet, we will not be able to provide them with appropriate care. In order to ensure we will be able to provide appropriate care for your pet while here, we will need to be able to safely touch and handle them, including being able to pick them up if necessary. If you don’t think your pet will be amenable to this, we would instead recommend working with a trainer or behaviorist to address those concerns prior to any boarding.

If you’re not sure or if your pet may just need time to adjust to a new facility and new people, we can discuss doing a day or single overnight trial run when you can be local to test this and ensure we will be able to provide care for your pet. If we cannot provide care for them adequately due to reactive or potentially dangerous behaviors, we would need you to pick them up early. It is important to test this before committing to a longer period stay where you would be unable to return to pick them up early.

When do you expect to need boarding services?(Required)

Soon – in the next week or two.

More than two weeks from now.

Unfortunately, we will almost certainly not be able to assist you with this boarding request due to how soon it is. It takes time to get you and your pet added to our system, to contact and go back and forth with your primary care veterinarian to get their health records sent over and squared away, and if for any reason your pet would need to get a vaccination or test done to meet our health requirements, there will likely not be enough time to do so.

That said, understanding the above, you are welcome to select the “More than 2 weeks from now” option and still submit this form to get your pet set up with us for future boarding visits. We want to make sure we set reasonable expectations for what we can or cannot accommodate in the immediate future. (Even if it only takes days or a week to process your request and get you set up on our end, we don’t want to find out we can’t accommodate you and leave you hanging last minute when your trip is so soon. This policy is truly for everyone’s benefit and is based on our prior experiences.)

Great! That will hopefully give us time to get paperwork in order and ensure that your pet meets the health requirements to board with us by the time of your trip. Sometimes a pet may need a vaccination to be done at least 10 days prior to arrival, so this gives a bit of a buffer and increases the liklihood we will be able to accommodate your pet.

The sooner your trip is, the more quickly we will need to move in getting you set up so that there’s time to iron out the details.

Based on the selections you’ve made above, it does not appear we will be able to take your pet on for services at this time. Please feel free to check back in the future to see if our availability has changed, or if your pet’s needs have changed. (Please note that if you can see this message, you will not be able to submit this form at this time.)

If your pet and the reservation you’re requesting meet all of the above conditions, we may be able to take you on as a new boarding client. Please continue on to fill out this form and we will be happy to begin the process of assessing your pet’s needs, setting you up in our system, and checking availability for the specific dates you are looking for. (Please note that you will not be able to submit this form if your pet and the timeframe you have requested do not meet the conditions for being accepted as a new patient at this time.)

(If you are looking to become established as a boarding client in general and your pet meets all of the above requirements but you do not have an exact date in mind at this time, please just select a date sometime in the future near when you may expect to need boarding services, and include a note specifying that it’s a general timeframe and not a specific request.)

New Patient Info

We will need to collect some additional information about your pet to add them to our system, including their current vaccination history, before we are able to book any reservations. If you have more than one pet, please either fill out this form once for each pet, or provide all of the requested information for each pet using this form.

Pet's Name(Required)

What is your pet’s name?

Pet's Sex(Required)

What is your pet’s sex?

Female

Female – Spayed

Male

Male – Neutered

Pet's Age(Required)

Roughly how old is your pet?

Pet's Species(Required)

What is your pet’s species?

Pet's Breed(Required)

What is your pet’s breed? If a mix, what “standard” breed does it most look like?

Pet's Color(Required)

What colors/color patterns would you use to describe your pet?

Pet's Weight(Required)

Roughly how much does your pet weigh?

Additional Information

Is there any other information or things you would like us to know about your pet(s)? Special care needs, etc?

Thank you! Using this information, we can get your pet added to our system.

When you are able, please contact your primary care veterinarian and ask them to send over your pet’s full health records. This will allow us to get that set up in our system and confirm if your pet is up to date on required tests and vaccinations.

Who is your pet's primary care veterinary office/hospital?(Required)

This will help us to keep an eye out for your pet’s records.

Request Form

Services Requested(Required)

Which services are you looking to book a reservation for?

Day Boarding Only

Doggie Daycare

Overnight or Longer Boarding Stay

Day Services

Please note that the Doggie Daycare program is only available to dogs who have applied to and been accepted into the daycare program or are in the trial phase of that program. For more information or to apply for the program, please see the Daycare information page of our website, which can be found here: https://cilleyvetclinic.com/kennel-services/doggie-daycare-day-boarding/

We offer day boarding services for dogs and cats typically every day of the year that we are open, based on availability. Please visit the Day Boarding page of our website for more information about rates, drop-off and pickup times, health requirements, etc, which can be found here: https://cilleyvetclinic.com/kennel-services/doggie-daycare-day-boarding/#Day_Boarding

Requested Day Board or Daycare Date(Required)

Which day

Additional Dates or Notes

Are there additional dates you would like to request or other information you would like us to know, such as special care needs for your pet, etc?

Overnight or Longer Boarding Services

Please visit the overnight boarding information page of our website for information regarding rates, drop-off and pickup times, health requirements, etc, which can be found here: https://cilleyvetclinic.com/kennel-services/overnight-boarding/

Boarding Drop-off Date(Required)

Which day would you be dropping off?

Boarding Pick-up Date(Required)

Which day would you be picking up? (If unsure when exactly you will make it back to pick up, please select the longest you might expect to need the reservation.)

Additional Dates or Notes

Are there additional dates you would like to request or other information you would like us to know, such as special care needs for your pet, etc?

Patient & Client Info

Pet(s) Names(Required)

What are the names of the pet(s) you are seeking services for?

Client Name on Account(Required)

What is your name, or the name of an owner listed on the account?

First Last

Alternate Name on Account (Optional)

Is there another name the account may be under, or that should be on the account?

First Last

Your Email(Required)

Your Phone Number(Required)

What is the best number to reach you at?

Additional New Client Information

Address(Required)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country