boarding

We are proud to provide Concord and the surrounding New Hampshire communities  of Bow, Hopkinton, Boscawen, Loudon, and more with boarding services for dogs, cats, rabbits, birds, and other small animals. We practice the highest standards of care and cleanliness for our guests. We know that it takes a great deal of trust to leave your pet with someone else, so it is our goal to provide your pet with the best quality of care while they are with us. We look after each and every pet as if they were our own, and do the best that we can to accommodate their individual needs.


Regular Boarding Hours:

Monday-Friday: 7:30 am-6 pm

Saturday: 7:30 am-noon, and 4-5 pm

Sunday: 8-9 am, and 4-5 pm

**We do prefer boarding pets to arrive at least a few hours before closing on a given day, so we can get them settled in and comfortable before the evening. We ask that dogs being dropped off after 4pm be already fed for the evening.** See below for easy pick-up/drop-off times.


Easier Times for Pick-Up and Drop-Off

Due to COVID-19, we have closed our waiting room and are doing curbside drop-offs and pick-ups only. We like to be as flexible and convenient as possible, so in addition to our regular hours (above), we are offering quick drop-off and pick-up times on weekdays and Saturday mornings during which we will have someone available and waiting to come out and assist you when you arrive, as follows:

Regular Hours and Easy Drop-Off and Pick-Up Times
Regular Hours:(Call on arrival for service.)
Mon-Fri7:30am – 6pm
Saturday7:30am-12pm & 4-5pm
Sun 8-9am & 4-5pm
Easy Pick-up and Drop-off times(Come to door and wave for service – no need to call ahead.)
Monday-FridaySaturday
7:30-8:15am8:00-8:15
9:00-9:15am9:00-9:15am
10:00-10:15am10:00-10:15am
11:00-11:15am11:00-11:15am
12:00-12:15pm
1:00-1:15pm
2:00-2:15pm
3:00-3:15pm
4:00-4:15pm
5:00-5:30pm

As always, you are welcome to pick up and drop off anytime that we are open – these quick pick-up and drop-off times are designed to get you on your way quickly and without having to call in to announce your arrival and then waiting for staff to be freed up to assist you. You are welcome to come at other times when we are open, just know that you will need to call, and there will likely be a wait time before we are able to take your call and then to send someone out to assist you. As always, thank you for your patience as we all adjust to new challenges and attempt to return to normalcy in these unusual times.

Paperwork For Boarding

Please note that it is also recommended that all paperwork be filled out prior to the boarding drop-off, both in an effort to reduce exposure time and speed up the drop-off process. The form for boarding can be downloaded as a PDF here. An updated copy of this form must be filled out for every boarding stay.

If you are bringing a dog in for boarding with plans to have them socialize while staying with us, please see this form as well. This form is kept on file for one year.


Modified Holiday Schedule:

Memorial Day: 8-9 am, 4-5 pm.

4th of July: 4-5 pm only (no drop-offs, pick ups only).

Labor Day: 8-9am, and 4-5 pm.

Thanksgiving Eve: Open until 6pm, but all arrivals for boarding should arrive before 3pm.

Thanksgiving: CLOSED.

Christmas Eve (Dec. 24th): Usual hours, but closing at 5pm, with all arrivals for boarding dropped off before 2pm.  Saturday and Sunday hours are as usual.

Christmas Day: CLOSED.

New Year’s Eve (Dec. 31): Usual hours Monday-Friday, but closing at 5pm, with all arrivals for boarding dropped off before 2pm. When this date falls on a weekend, Saturday and Sunday hours are as usual.

New Year’s Day (Jan. 1st): 8-9 am, and 4-5 pm.

Please note that we do tend to fill up especially around major calendar holidays and travel weeks, such as the last weeks of February and April (school vacation week in New Hampshire). Be sure to call in advance to ensure space for your pet around these times.

Additional Services While Boarding

In addition to our boarding services, we are also a primary care veterinary hospital, and offer grooming services. We are happy to offer health services or grooming while your pet is staying with us. We do tend to book up ahead for some services, so it is best to schedule in advance to ensure availability while your pet is with us. We are also happy to schedule tours of our facility Monday through Friday, and Saturday mornings.