- 1 Boarding Schedule & Reservations
- 2 Dropping Off or Picking Up For Boarding
- 3 How Boarding Works
- 4 Items and comforts that we provide
- 5 Where Dogs Stay
- 6 Rates
- 7 Health and vaccine requirements
- 8 Additional Services While Boarding
For canine companions, we offer several types of accommodation, with options for varying levels of activity and socialization to best meet your dog’s needs. Whether you have a playful pup that wants to romp and play with a pack, or a senior or rescue that prefers some personal space and rest and relaxation, we work very hard to ensure your best friend has a safe and positive experience.
Please note that we are not accepting new clients for large dog boarding at this time (at least through August), in an effort to better serve our existing client base. We may continue to accept new clients for small dog (under 30 lbs) and cat boarding, depending on availability – please contact us to discuss. This policy may change during the slower winter season, but will depend entirely on availability.
Boarding Schedule & Reservations
Our kennel is staffed every day, 365 days a year, rain or shine. Boarding pets can be dropped off and picked up any time that the kennel is open, with hours every day of the week, with just a few exceptions around major holidays – our regular schedule and modified holiday schedule can be found here.
We do prefer that boarders be dropped off a few hours before closing on a given day, so we can get them settled in and comfortable before the evening. For dogs specifically, we like to feed prior to 4pm, so we can rest them and monitor afterwards for any upset tummy or digestive issues. If a dog must be dropped off after 4pm on a given day, we ask that they be fed prior to drop-off.
Boarding reservations can be booked in person, by phone, or by email. Reservations must be booked in advance of the boarding, to ensure that we have space, and that necessary paperwork is in order prior to drop-off.
Please note: We do tend to book up around major travel holidays, summer weekends, and school vacation weeks, and would recommend booking well in advance of those dates, especially for larger dogs and double dogs who will require larger spaces, as our capacity is limited.
Please also note that we are not accepting new clients for large dog boarding at this time (at least through August), in an effort to better serve our existing client base. We may continue to accept new clients for small dog (under 30 lbs) and cat boarding, depending on availability – please contact us to see. This policy may change during the slower winter season, but will depend entirely on availability.
Dropping Off or Picking Up For Boarding
Due to COVID-19, we have closed our waiting room and are doing curbside drop-offs and pick-ups, and there may be other changes to availability or procedure. To let us know that you have arrived to pick up or drop off, simply hold the waiting room door open for 3-5 seconds to summon assistance for you (- there is a beeper tied to the door, so we will know you are there -) and we will come out to assist you. Please wear a mask and sanitize your hands, for everyone’s safety and well-being. It is helpful to have the paperwork done in advance
As always, thank you for your patience as we all adjust to new challenges and attempt to return to normalcy in these unusual times. We hope to return to “normal” soon.
Paperwork for Boarding
Click Here to download the paperwork for boarding drop-off. An updated copy of this form must be filled out for every boarding stay. It is recommended that all paperwork be filled out prior to the boarding drop-off, both in an effort to reduce exposure time and speed up the drop-off process.
Click here to download the Boarding and Daycare Socialization Agreement form. This form is required for any dog to socialize while staying with us. This form is kept on file for one year.
How Boarding Works
Starting at around 7:30 in the morning, single dogs and social groups go outside to our fenced-in yards – while they are out, their overnight spaces are cleaned, food and water bowls are pulled for washing, bedding is kept if clean, or washed if dirty. Dogs come back in when their spaces are refreshed, and we start breakfast – once everyone’s fed, we pass out fresh water bowls, and the day begins.
What dogs do during the day
We have a few different daytime options for dogs who are boarding:
1. For dogs that are very socially inclined and would enjoy extra social and play time, we offer a space in our Doggie Daycare program; after breakfast and until they are separated for dinner time in the afternoon, boarding dogs can hang out with groups of 3-5 daycare dogs while they’re inside, and go out to the play yard a total of 8-10 times over the course of each weekday. (More specific details of how the program works can be found on the daycare page.) This daycare option is offered to boarding guests year-round, Monday through Friday (excepting certain holidays), and comes at an additional cost (listed below). Boarding dogs who are participating in the daycare program continue to have an individual spot for feeding, and for overnight. On weekends or holidays when daycare is not available, daycare dogs follow the schedule of option 2.
2. For dogs who are socially inclined, but also enjoy personal space and time to rest and relax, dogs can have their own space when they are inside, and each time they go outside, they can accompany a social group of typically 8-12 compatible dogs. This includes going out with the group five times a day on weekdays and Saturdays, and four times on Sundays. With this option, when dogs come back inside, they return to their individual spots to rest and relax. There is no additional cost for this option.
3. For dogs who are not particularly socially inclined and prefer their personal space, we have fenced-in singles yards where they can enjoy outside time, typically five times during the day on weekdays and on Saturdays, and four times on Sundays.
In order to socialize with other dogs, all dogs must meet the health and behavioral requirements set forth in our daycare agreement, which can be found below. All new dogs that would like to socialize go through an introductory testing period. Typically we start by getting them settled in and comfortable with our facility and our staff – from there, they meet a couple of neutral, very well-behaved dogs. If that goes well, we slowly introduce more dogs until they have been exposed to a range of dogs with different temperaments and personalities.
We make every effort to put compatible dogs together, but each dog is a unique individual, and they can be unpredictable. A dog’s safety is our highest priority. If a dog does not do well with all others, or is visibly nervous or uncomfortable, we may be able to build some safe and compatible groups for them, but they may ultimately be unable to socialize, at our discretion.
Items and comforts that we provide
Comfortable Bedding – We offer an assortment of beds, blankets, and towels for bedding. You are welcome to bring bedding from home if you so choose,* but we ask that it be clearly labeled and fully machine washable.
Feeding and water bowls – We provide several styles of bowls and plates – stainless steel, plastic, and ceramic.
Food – We offer for our canine guests Hills Science Diet Sensitive Stomach and Skin dry food, as well as assorted types of wet/canned food, at no additional cost; however, we highly recommend bringing your dog’s usual food to avoid any possible tummy upset, especially if your dog has known food allergies or sensitivities, or is on a specific limited-ingredient diet. If you do bring your own food, we always recommend bringing more food than necessary, so we can have extra in the event of unplanned extensions to the stay due to inclement weather, flight cancellations, traffic, etc.
Toys – You are welcome to bring toys from home,* but all items must be clearly and individually labeled, and washable. For dogs, we prefer to have “indestructible” toys, as ingestion of damaged pieces can be a safety concern. For this same reason, we do discourage giving bones that can break off large or sharp pieces, such as rawhides or real animal bones. We are happy to provide Nylabone style chews for pups who enjoy chewing, and typically have an assortment of toys available in the play yard.
*All items should be clearly labeled before drop-off. While we make every effort to keep track of and return all items that come in with our guests, we will accept no liability for lost or damaged items. If we witness a pet damaging an item, including bedding or toys, we may at our discretion remove it if there is a safety concern – risk of ingesting small pieces, foreign body blockage, etc. Safety is always our highest priority.
Where Dogs Stay
In our kennel, we have several types of accommodations for dogs – “run” spaces with a floorspace of ~4 feet wide by ~7 feet deep, and cages of varying size (typical “large” cages have a floorspace of 27 x 46 inches). Dogs are always kept in size-appropriate accommodations, with placement assigned based on size and need. We always use the largest spaces available.
During the day, boarding dogs participating in the Daycare program typically stay in run spaces with other daycare dogs, but have their own space for overnight and at feeding times. All other dogs have their own space. All areas of our kennel are climate-controlled year round, with heat, AC, and fresh air exchanges throughout the building.
Boarding more than one dog
We do have run spaces and cages that can accommodate more than one dog from the same family together, both during the day and for overnight. Dogs are not supervised during overnight hours, however, so if they aren’t used to being out of the house and might be nervous, or if they aren’t 100% comfortable with their companion dog, we may recommend keeping them separate during any time they are unsupervised. If we do separate same-family dogs, we are very happy to keep them in spaces next to or across from each other, so they can still benefit from the presence of their sibling nearby, while still enjoying that extra personal space. Boarding costs (listed below) are per dog, per night that they stay.
Rates for overnight boarding are $45 per night, per dog that is under our care.
Please note: Rates have been updated as of 4/28/2021, and the new rate will apply to all new reservations that are made. The old rate will be honored for previously booked reservations. All sizes of dogs are now charged at the same rate per night, and there is no longer an additional fee for dogs to participate in the daycare program while boarding.
Additional services while boarding, such as the administration of medications or dietary supplements, grooming, or other treatment protocols may have additional fees.
Estimates for boarding stays can be provided on request.
Health and vaccine requirements
– All Boarding Dogs must be up to date on the following:
Annual Physical Exam
Canine Distemper, Parvovirus, and Adenovirus-2 Vaccine
Kennel Cough (aka Bordetella) Vaccine
Canine Influenza Vaccine, for strains H3N2 and H3N8
Canine Parainfluenza Vaccine*
*Canine parainfluenza is typically included in distemper combination vaccines and in some kennel cough vaccines; it must be given annually to be effective. Please note that not all veterinarians administer this each year – typically if it’s only given with their distemper vaccine every 3 years and is not included in their kennel cough vaccine – so it must be confirmed prior to boarding.
Fecal Testing – Floatation and Giardia ELISA – Every 6 months.** **Veterinary practices typically recommend fecal testing once per year; with so many animals in one place, it’s important that we test more regularly to catch any contagious infections early to prevent them from spreading to other dogs. In addition to the standard fecal floatation, we require an additional, more sensitive test for Giardia – some practices do this by default, and some do not. Our standards are a little higher on this because we want your pet to come in healthy, and go home healthy, too!
In the event that a dog should test positive for a contagious intestinal parasite, there may be an additional fee assessed for disinfection, and they will be unable to socialize with other dogs until the infection has been cleared.
Annual Heartworm Testing, with a Negative result.
Flea and Tick Preventative, year-round.
In order to socialize with others, dogs must be Castrated or Spayed.
If a pet has not had one of the required vaccinations, they typically must be administered at least 10 days prior to the scheduled boarding or daycare day, so that that it is effective by the time that they arrive. In addition to the health and vaccine requirements above, there are additional policies and conditions that must be agreed to for all dogs who will be socializing while they are with us. The form for this has all off the health and vaccine requirements on it and is printable – it can be downloaded here:
Additional Services While Boarding
In addition to our boarding services, we are also a primary care veterinary hospital, and offer grooming services. We are happy to offer preventive health services and/or grooming while your pet is staying with us. We do tend to book up ahead for some services, so it is best to schedule in advance to ensure availability while your pet is with us. We are also happy to schedule tours of our facility Monday through Friday, and Saturday mornings.